Letter: Put Shropshire Star delivery girl in charge of economy

Letter: The bad weather has relented for the moment and the sales are in full swing which we all hope will help boost the economy. But before anyone starts to get too excited, perhaps we should look at the service businesses offer to the consumer.

Over the past few weeks we have suffered some extremely cold weather and some snow, but if you listen to the news you would believe that we are unable to travel at all, preventing us from reaching work when, with care, it just took a little longer.

The UK airports closed for days, yet when USA had more snow in less time, they were closed for 24 hours.

For 10 days the Royal Mail failed to deliver our post even though we live in Stafford Road, Wrockwardine Wood, (a main road). Eventually we had to collect it from the sorting office all of half a mile away.

Health and safety were the reasons given for the non-delivery, but we got no refund for the failure to deliver.

The council stopped gritting the roads despite assuring the public at the start of the winter they had enough to deal with any problems. No effort is ever made to make walking easier or safer by clearing pavements.

We never get offered a refund on our council tax for the service failures.

On December 18 the buses and taxis stopped running even though traffic was still moving .

Given this level of customer service, how are we ever going to maintain this country as a world leader?

Oh yes I forgot, let's ask Alice, Shropshire Star delivery girl who, despite all the bad weather, being given no special equipment, paid about £2.50 a day and having to work Saturdays and bank holidays, never once missed a delivery.

Thank you Alice (sorry I don't know your surname), maybe there is hope after all if industry starts to think like Alice.

Mike Carter

Wrockwardine Wood