Shropshire Star

Emergency 999 call system knocked out of action by 'technical fault' including West Midlands and Shropshire

People can once again call 999 in an emergency after services were hit by a nationwide technical fault.

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BT said it had implemented a back-up platform after issues with 999 calls connecting were reported on Sunday morning.

Emergency services across the country have confirmed they are able to receive 999 calls again, but some warned they were still experiencing residual difficulties.

A spokesperson for BT said: “Early this morning we experienced a problem with the 999 service.

“The situation is fast-moving as we fix the problem and our back up platform is now working – so people should call 999 as usual.

“We will provide updates as the issue is resolved.”

The glitch has impacted West Midlands Police, British Transport Police, West Mercia Police, West Midlands Ambulance Service, Dyfed Powys Police and Shropshire Fire and Rescue Service.

As of 10.30am, the system is believed to have been restored for across the UK.